How can a deposit be avoided?
Customers will not be charged a deposit if they pay their current charges by the due date printed on their monthly billing statement. If you receive a “Disconnection Notice” with your utility statement that you think is in error, or if you need to make special arrangements for payment, please call 505-599-1353.

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1. What is the “Power Cost Adjustment” on my bill?
2. What to do about a high bill?
3. What is the “Demand Charge”?
4. What is the Miscellaneous Charge on my bill?
5. Why are deposits required?
6. When is a deposit required?
7. How much will my deposit be?
8. How can a deposit be avoided?
9. Why don’t I see my meter reader monthly anymore?
10. Which customers are getting Turtle meters installed and Why?
11. Why do I have trouble accessing the login page?